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Information encountering [資訊偶遇]

Key person: Sanda Erdelez

資訊偶遇是一種 OAI (Opportunistic Acquisition of Information)機會主義者式的獲得資訊行為形式。

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Erdelez 第一步(1997)說明並描繪資訊偶遇概念的存在。 Erdelez 第二步(2000)以網路資訊環境的特徵作為資訊偶遇的環境。

Erdelez(1997)認為資訊偶遇(IE)包含三元素:

  • characteristics of information user 資訊使用者的人格特性
  • characteristics of the information environment 資訊環境的特徵
  • characteristics of encountered information 偶遇資訊的特徵

Erdelez(1997)根據使用者的經驗,區分四種資訊偶遇族群:

  • super-encounterers
  • encounterers
  • occasional encounterers
  • non-encounterer

資訊偶遇與資訊行為

資訊偶遇在資訊行為中的定位:

  • 資訊行為
    • 資訊獲取
      • 有意圖的獲取資訊: 資訊尋求
      • 機會式的獲取資訊(OAI)
        • 資訊偶遇(IE)
        • 其他 OAI 形式
    • 其他資訊行為

資訊偶遇的功能模式

IE 的功能模式 (2004)

  • steps:
    • noticing
    • stopping
    • examining
    • capturing
    • returning
  • 此模式假定以下存在:
    • initial information-seeking task –> as user's foreground problem
    • this foreground problem is inactive in the background

Note

  • 雖然 Erdelez 提出不屬於傳統資訊尋求行為的概念,但仍然是以資訊需求為行動的動機。只是此動機隱含在直接提出問題的背後。

references

  • Erdelez, S. (1997). Information encountering: A conceptual framework for accidental information encountering. Information Seeking in Context. London: Taylor Graham.
  • Erdelez, S. (2005). Information encountering. In K. E. Fisher, S. Erdelez & L. McKechnie (Eds.), Theories of information behavior. Medford, NJ: Information Today.

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