Citation - Kling, R., & Star, S. L. (1998). Human Centered Systems in the Perspective of Organizational and Social Informatics. Computers & society, 28(1), 22. http://rkcsi.indiana.edu/archive/kling/pubs/CAS98A-O.htm
Keyword -
Actors:
Events
Kling's critic about 4A:
4A Vision 過度輕易同質化不同情境與個體的需求;不同的角色被忽略與被刻板化。
“We can appreciate the practical value and symbolic power of these crisply stated goals. But they too easily trivialize the concept of human-centered system by homogenizing people and places into “everyman” and “everywhere.” The various roles that people play in work groups are ignored and stereotyped. The ways that organizations structure information is also treated only as a barrier, unless materials are accessible 4A. The different kinds of resources (and skill sets) of organizations and groups are also all homogenized in 4 A scenarios. ”
quiz:
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file link - Google Schloar, XXC