== Beyond information seeking / Godbold(2006)== **Citation** - Godbold, N. (2006). Beyond information seeking: Towards a general model of information behaviour. Information Research, 11(4). available in http://informationr.net/ir/11-4/paper269 keyword: [[:information behavior]] * 將以 Wilson 與 Dervin 理論為主的資訊尋求行為模式擴張到資訊行為模式 * Argument: 某些資訊行為模式的缺點在於其序列式的程序,而「真實」的行為並非總是序列的。此外,資訊行為模式應該避免只描述資訊尋求。 \\ A shortcoming of some models of information behaviour is that they present a sequence of stages where it is evident that actual behaviour is not always sequential. In addition, information behaviour models tend to confine themselves to depictions of information seeking. * Development. 根據 Chatman, Krikelas, Savolainen 的理論發展出「多向性」資訊行為模式,涵蓋了資訊創作、資訊消除與資訊避免等行為。\\ A model of 'multi-directionality' is explored, to overcome the notion of sequential stages. Inspired by authors such as Chatman, Krikelas, and Savolainen, modes of information behaviour such as creating, destroying and avoiding information are included. * Conclusion. 新的資訊行為模式替換了整合 Wilson與Dervin模式的「阻礙」、「鴻溝」概念。新提出的模式採用多向性的概念與識別方法。 \\ New models of information behaviour are presented that replace the notion of 'barriers' with the concept of 'gap', as a means of integrating the views of Wilson and Dervin. The proposed models incorporate the notion of multi-directionality and identify ways in which an individual may navigate 'gap' using modes of information behaviour beyond information seeking. ===Exist IB theories and models reviewed=== * Brookes (1980) : 資訊方程式 K[S] + ΔI = K[S + ΔS] * Wilson ** 1981: Figure 1: Wilson's 1981 model of information-seeking behaviour. [[:study:Wilson, T.D. (1981). On user studies and information needs]]. Journal of Documentation, 37(1), 3-15. Retrieved 10 June, 2006 from http://informationr.net/tdw/publ/papers/1981infoneeds.html ** 1996: Wilson's 1996 model of information behaviour. [[:study:Wilson, T.D. (1997). Information behaviour|Wilson, T.D. (1997). Information behaviour: an inter-diciplinary persepective]]. In: P. Vakkari, R. Savolainen & B. Dervin (Eds.). Information seeking in context. Proceedings of an international conference on research in information needs, seeking and use in different contexts 14-16 August, 1996, Tampere, Finland. (pp. 39-50) London: Taylor Graham. ** 1999: nested model of information behaviour: [[:study:Wilson, T.D. (1999). Models in information behaviour research]]. Journal of Documentation, 55(3), 249-270. Retrieved 10 June, 2006 from http://informationr.net/tdw/publ/papers/1999JDoc.html ** 1999: A stage process version of Ellis's behavioural framework and comparison with Kulthau's stage process model - by Wilson 1999. [[:study:Wilson, T.D. (1999). Models in information behaviour research]]. Journal of Documentation, 55(3), 249-270. Retrieved 10 June, 2006 from http://informationr.net/tdw/publ/papers/1999JDoc.html * Dervin (1992) : Sense-making. [[:study:Dervin, B. (1992). From the mind's eye of the user|Dervin, B. (1992). From the mind's eye of the user: the sense-making qualitative-quantitative methodology]]. In J. D. Glazier & R. R. Powell (Eds.), Qualitative research in information management. Englewood, CO: Libraries Unlimited Inc. ===既有模式的不足之處=== * 回顧 TD Wilson 與 B Dervin 的資訊行為模型,提出兩個缺點 ** 資訊行為並不一定是單向的 \\ Multi-directionality in information behaviour \\ 上述的資訊行為模型都是一種進程順序的關係: 個人體驗到某些需求,開始尋求,找到資訊,用來解決問題。但人的資訊尋求行為,實際上並沒有一定的順序,而是多方向的、遞迴的、可能中斷或放棄的、重新來過的。\\ The order of information seeking tasks may be reversed or convoluted, and includes dead-ends, changes of direction, iteration, abandonment and beginning again. *** 既有的資訊行為模式都是以資訊尋求行為為主。\\ 例外:[[:study:Fisher, K.E. (2005). Information grounds]]. information giving and information use. [[:study:Erdelez, S. (2005). Information encountering]]. * Gap 並不能解釋資訊尋求行為的動機。Gap 過大或過小都不會發生資訊尋求行為。 * The definition of Information Behavior by Wilson ** 'those activities a person may engage in when identifying his or her own needs for information, searching for such information in any way and using or transferring that information.' (Wilson 1999: 249) ** 'the totality of human behaviour in relation to sources and channels of information, including both active and passive information seeking and information use.' (Wilson 2000: 49) * A wider alternative information behaviour strategies: ** encounter information by actively gathering information towards a goal, but also by: *** routine information gathering (Krikelas 1983; Savolainen 1995; Williamson 1998) and *** picking up information by chance in the course of other activities. (Krikelas 1983; Savolainen 1995; Williamson 1998; Erdelez 2005 ** People respond to information by seeking more information, but also by: *** sharing or spreading information, creating documents, telling other people. (Krikelas 1983; Wilson 1994; Haythornthwaite 1996; Williamson 1998; Pettigrew 1999; Rioux 2005) *** taking mental note (non specific goal or goal not imagined yet) (Krikelas 1983) *** avoiding or ignoring information (Chatman 1996, 2000; Wilson 1997; Solomon 2005) *** disputing or disbelieving information (Chatman 1999) *** hiding and / or destroying information (Chatman 1996, 2000) * Dervin's bridge the gap. Seeking strategies 'allows them to change their internal reality, until it more closely fits what we are calling 'external reality'.' ** Dervin's theory can't interpret alternative strategies. === a new model=== * build a bridge ** seek information ** create information * make the gap smaller ** spread or dispute information ** destroy information * ignore the gap (take a different path) ** avoid or disbelieve information ** take mental note 以下段落利用此處對行為模式的類型化,修改Wilson既有的模式。 ===discussion=== 討論的部份,圍繞在gap上。作者認為資訊行為需要focus the gap,更瞭解人如何在gap之中 navigating ,而並非只是要超越gap。另一方面,也認為有些資訊行為不需要有gap。作者視gap為資訊行為的主要動機來源。 最後,也提到許多新興的資訊行為研究並不處理資訊尋求行為。這些研究很難整合到既有模式上。作者也只是提出各種問號。 非尋求的資訊行為:這些引用來源幾乎都出自於 Fisher, K. E., Erdelez, S., & McKechnie, L. (Eds.). (2005). Theories of information behavior. Medford, N.J.: Information Today. * Hjørland 2005; * Sundin & Hedman 2005 * Talja 2005 * Savolainen (2005: 146) remarked that mastery of life 'describes the tendency to adopt a certain information seeking strategy'; does it also describe a general tendency toward strategies of information behaviour? * information intents (Todd 2005), * affective load (Nahl 2005), * motivational factors (Watters & Duffy 2005), * Hansen 2005; * Wildemuth & Hughes 2005) * Would the problem be investigated best by using discursive information research (Tuominen et al. 2005) * social positioning theory (Given 2005), == Note == == Metadata == {{page>:infobox:ib_theories}} ===backlinks=== {{backlinks>.}} {{tag>information_behavior information_seeking}}